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0800 0963 378
Monday to Friday
8am to 9pm
9am to 5pm
For our joint protection, telephone calls may be monitored and/or recorded. On public holidays opening hours may vary.
 Alternative accommodation in case you cannot live in your home following an insured event
If your home is damaged by any cause covered under the buildings section 1-10 of your policy and cannot be lived in we will pay up to; £80,000 where you have blanket Buildings cover, or 20% of the Buildings sum insured you select and that is shown on your schedule, or £10,000 where you have contents cover.
 Getting a local tradesperson to you within 2 hrs to secure your home.
This service is for homes which are unsecure or unsafe as a result of damage.
HSBC Bank plc. Registered in England number 14259. Registered Office: 8 Canada Square, London E14 5HQ. HSBC Home Insurance is administered and underwritten by Aviva Insurance Limited. Registered in Scotland number 2116. Registered Office: Pitheavlis, Perth, PH2 0NH. HSBC Bank plc and Aviva Insurance Limited are both authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.